LESSON 1 – Outlook Basics

• Introducing Outlook
• Setting Up an Email Account
• Examining the Outlook Screen
• Using the Navigation Pane
• Using Toolbars
• Using the Menu Bar
• Using the Ribbon
• Customizing Outlook
• Using Keyboard Shortcuts
• Using Help

LESSON 2 – Composing & Sending E-mail

• Creating an E-mail Message
• Checking Spelling
• Using Signatures
• Using Stationery
• Sending Attachments
• Setting the Priority of a Message
• Requesting a Delivery or Read Receipt
• Inserting a Hyperlink

LESSON 3 – Receiving E-mail

• Checking for E-mail
• Reading E-mail
• Replying and Forwarding a Message
• Resending a Message
• Using the Reading Pane
• Saving and Opening Attachments
• Subscribing to RSS Feeds

LESSON 4 – E-mail Management

• Marking Messages as Unread
• Flagging Messages and Using Categories
• Arranging and Deleting Messages
• Working with Message Folders
• Using Search Folders
• Saving Messages to a File
• Printing Messages
• Managing Junk Mail
• Using Rules

LESSON 5 – Working with Contacts

• Adding a New Contact
• Changing Contact Information
• Assigning a Category to a Contact
• Using Contact Views
• Deleting a Contact
• Sending a Message to a Contact
• Searching for a Contact
• Creating a Distribution List
• Using the Actions Menu with Contacts
• Creating Contact Folders

LESSON 6 – Working with the Calendar

• Scheduling an Appointment
• Navigating the Calendar
• Modifying Appointments
• Setting Appointment Reminders
• Scheduling a Meeting
• Scheduling an Event
• Scheduling a Recurring Item
• Changing Calendar Options
• Printing a Calendar

LESSON 7 – Using Tasks

• Creating Tasks
• Using the To-Do Bar
• Editing Tasks
• Creating Recurring Tasks
• Marking Off a Task
• Changing Task Views
• Assigning Tasks to Others